HOW DO I RETURN AN ITEM PURCHASED WITH AFTERPAY?
You can return your Afterpay purchase in store for an exchange, or via post for a refund. Just make sure your return meets our Returns Policy,
then follow the steps below.
To return your purchase for a refund:
Contact our customer service team to organise your return here. Afterpay orders cannot be exchanged via our online store.
WHAT CARDS DOES AFTERPAY ACCEPT?
Afterpay currently accepts Mastercard and Visa credit and debit cards issued in United States. Unfortunately Afterpay does not accept any prepaid cards or foreign debit/credit cards.
WHEN WILL MY FIRST PAYMENT BE CHARGED?
All new Afterpay customers are required to make their first payment at the time of purchase. You will no longer be considered a ‘new’ customer once you have fully paid off your first order and 6 weeks have passed since you placed that order. For online orders under $500 placed thereafter, your first payment will only be deducted 2 weeks after your purchase and your last payment deducted 8 weeks after purchase. For all orders over $500, your first payment will always be deducted at the time of purchase.
WHEN WILL I GET MY ORDER?
Your Afterpay order delivery times will be the same as our standard or Express timeframes. Visit our delivery page
for more information.
WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT AFTERPAY?
For any queries about Afterpay, including payments, declined orders, or your Afterpay account, contact Afterpay
. For more information about Afterpay, visit the FAQs on their website
IS THERE A MINIMUM ORDER VALUE FOR AFTERPAY?
Afterpay can be used for orders over $35.